Troubleshooting

Solve common issues with the TypeScript client.

The following sections outline common issues our users encounter when working with the Synnax TypeScript client.

Old Cluster Version

Synnax cluster node version is too old for client version x.x.x.
This may cause compatibility issues. We recommend upgrading the cluster.

This warning message indicates that the the version of the Synnax TypeScript client you are using is newer than the version of the Synnax cluster you are connecting to. To resolve this issue, either upgrade the Synnax cluster or downgrade to a matching version of the client:

npm install @synnaxlabs/client@x.x.x

Old Client Version

Synnax cluster node version is too new client version x.x.x.
This may cause compatibility issues. We recommend upgrading the client.

This warning message indicates that the the version of the Synnax TypeScript client you are using is older than the version of the Synnax cluster you are connecting to. To resolve this issue, we recommend upgrading the Synnax TypeScript client:

npm install @synnaxlabs/client@latest